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Documentation Index

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Glide is regulated as a Money Services Business in five jurisdictions. To comply, we verify the identity of every account holder and screen against global sanctions lists. KYC is required to receive fiat deposits and to be issued a card. You don’t need KYC to deposit stablecoins or to receive crypto.

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What we collect

For a personal account:
  • Full legal name.
  • Date of birth.
  • Country of residence.
  • Government-issued ID (passport, driver’s license, national ID).
  • A live selfie used to match against your ID.
For a business account, additionally:
  • Legal name and registration number of the entity.
  • Country of incorporation.
  • Beneficial-owner details for anyone with >25% ownership.
  • A short description of the business activity.

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How long it takes

Most personal verifications complete within 5 minutes of submitting documents. The doc check, selfie match, and sanctions screen run in parallel. Business KYB takes longer because we verify the legal entity and each beneficial owner. Median is same business day; complex structures may take 2–3 days.

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What can hold up verification

  • Doc quality — blurry photos, glare, or cropped corners. Re-take in good light.
  • Name mismatch — the name on your ID needs to match your account profile exactly. Update either side.
  • Country support — we serve 180+ countries; if yours isn’t supported, you’ll see this at sign-up before you upload anything.
  • Sanctions hit — if your name or country triggers a screen, we may ask for additional context. We answer within one business day.

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Continuous monitoring

Verification doesn’t stop after onboarding. Every transaction runs through transaction monitoring; sanctions screening re-runs if global lists update. If something flags, you’ll see a notice in the dashboard with a clear next step. See Transaction monitoring.

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Where your data lives

ID documents are encrypted at rest and stored in the jurisdiction matching your account region. Selfies are used only for the one-time biometric match and discarded after the doc-check provider returns a verdict. You can request a copy of your data, or ask us to delete it (subject to retention requirements that come from regulation, not our preference). See Data and privacy.

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