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Documentation Index

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Glide is a regulated Money Services Business in five jurisdictions: Canada, UK, EU, Hong Kong, and Singapore. Your funds are held 1:1 in segregated accounts at major regulated banking partners — not pooled, not lent, not used as Glide’s working capital. This page is the index of how that protection works in practice.

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The four layers

Segregated banking

Every fiat dollar held 1:1 at major regulated banks. Insolvency-safe.

Regulatory

Five jurisdictions of MSB licensing. Annual audits. SOC 2.

KYC and AML

Continuous sanctions screening and transaction monitoring.

Account security

Two-factor on every signin. Step-up for sensitive actions. Device attestation.

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A note on stablecoins

Your stablecoin balances (USDC, USDT, etc.) are held either in dedicated on-chain custody or in segregated stablecoin reserve accounts at our banking partners. They’re never commingled with other customers’ deposits and never used as Glide’s working capital. The token issuers (Circle for USDC, Tether for USDT) have their own reserve attestations. Glide doesn’t intermediate that — if you hold USDC at Glide, you’re effectively holding a Circle-issued claim, segregated to your account.

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What insolvency would mean

If Glide ever had a corporate-level insolvency event (which we don’t anticipate, but planning for the worst is part of the job):
  • Fiat balances — held at the segregated banking partner. You’d have a direct claim on those funds via the partner. Not contingent on Glide’s recovery; the partner relationship is structured so customer funds aren’t part of Glide’s bankruptcy estate.
  • Stablecoin balances — either on-chain custody (which doesn’t depend on Glide existing) or reserve segregated accounts (same partner-level claim as fiat).
  • In-flight transactions — would be handled per the terms of service and applicable insolvency law. Most rails settle within days, so the in-flight window is small.
This is not a hypothetical “we hope” promise. It’s structured into the operating agreements with each banking partner. Glide’s regulators in each jurisdiction also require this as a condition of MSB licensing.

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Audit and reporting

We publish:
  • An annual SOC 2 Type 2 report.
  • Quarterly transaction-monitoring summaries to relevant regulators in each jurisdiction.
  • Banking-partner attestation reports when our partners publish theirs.
  • Sanctions-screening accuracy metrics on an annual basis.
Hosted-customer SOC 2 packages are available on request from your relationship manager.

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What we don’t claim

  • We’re not FDIC-insured in the United States. We’re not a US bank; FDIC insurance only applies to US banks. The functional equivalent for Glide users is the segregation of funds at our banking partners, who themselves are FDIC- or jurisdiction-equivalent insured.
  • We’re not a custodian for arbitrary crypto. We don’t custody BTC, ETH, SOL, or volatile crypto-assets. The stablecoin support specifically is about USD-pegged liquidity at canonical issuers.
  • We’re not a securities broker. We don’t issue securities, intermediate securities trades, or hold customer securities. Treasury yield (Q2 2026) operates through regulated fund vehicles, not as direct securities issuance.

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Reporting a security issue

Found a vulnerability? Email security@axtior.com with a description and a proof-of-concept. We respond within 24 hours and pay valid bounties on disclosure. For account-specific security concerns (e.g., you suspect unauthorized access), use the in-app Security option for an immediate human escalation.

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