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Know Your Customer (KYC) and Anti-Money Laundering (AML) checks help establish who is using a service and identify restricted or suspicious activity. Glide works with partner services for verification and regulated financial services.

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Identity and business checks

Complete the information requested in the verification flow. Personal verification can require identity details, a government-issued ID and a selfie. Business verification also covers the entity and the relevant owners or controllers. Fiat receiving details and card issuance require verification. Other actions can have their own requirements. See Identity verification for how to continue or restart a check.

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Recipient and transaction checks

Glide checks recipients and payment details before preparing a personal wallet payment. Contact payments must resolve to an existing Glide account with a verified embedded wallet. Phone payments require a uniquely matched, verified phone identity. Bank payments validate the selected recipient and currently available Noah payment method before funding. Sanctions screening or provider checks can prevent a transaction or require further review.

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If a payment needs review

Read the status and any next step shown in the app. A submitted or funded payment is not necessarily settled. If you need help, contact hi@glide.co with the transaction reference and error message.

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Policies and data

Read the KYC/AML & Privacy Policy, Transaction Monitoring Policy and Data Retention Policy for the applicable policies. Glide is a fintech company, not a bank or a money transmitter. See Regulated services for the partner model.

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